Troubleshooting Hints for IP Configuration Tool/Plugin¶
On a standard Windows 7 installation without third party firewall or security tools installed the IP Configuration Tool/Plugin should work as designed.
The Automation_Builder setup installs rules or exceptions for the built-in Windows firewall to allow IPConfig to receive the responses for the IPConfig scan.
To check the Windows firewall is set correctly check the firewall settings in the control panel.
Windows 7
On the network that is used for communication with the PLC, set Incoming connections to “Block all connections to programs that are not on the list of allowed programs”.
If a third party firewall is used these exceptions must be configured manually.
Note
Either exceptions for applications can be entered: Automation_Builder and IP Configuration Tool must be added as application.
Or the protocol and the port number must be given (for IPConfig: UDP protocol and port number 24576).