Troubleshooting hints for IPConfig-Plugin/Tool

On a standard Windows 7 installation without third party firewall or security tools installed the IPConfig plugin or tool should work as designed.

The setup of PS501 Control Builder installs so called rules or exceptions for the built-in Windows firewall to allow IPConfig to receive the responses for the IPConfig scan.

To verify that the Windows firewall is set correctly check the firewall settings in control panel.

Windows 7:

On that network that is used for communication with the PLC’s incoming connections must be set to “Block all connections to programs that are not on the list of allowed programs”.

If a third party firewall is used these exceptions must be configured manually.

Either exceptions for applications can be entered (Automation Builder and IP-Config-Tool must be added as application) or the protocol and the port number must be given (for IPConfig the protocol is “UDP” and the used port is 24576).