ABB Contact for PLC products

If you have questions on a PLC product you receive further information on http://www.abb.com/plc

Service - Control Engineering

ABB operates a Technical Support Center to assist in the case of problems.

• Consultation by phone (Helpline)
• Failure analysis and removal at the machine/installation

In order to provide the customer with qualified assistance, customers are requested to provide the following:

• All required application documentation and information.
• Access (if required) to the system being examined.
• Assign key individuals to assist as required.

For inquiries and orders, please contact:

ABB Automation Products GmbH

Wallstadter Straße 59

68526 Ladenburg

Germany

Phone sales: +49 6203 717-717

Phone Technical Support: +49 6221 701-1444

E-Mail: plc.support@de.abb.com

Repair services and replacement devices

The following services are covered by our activities:

• Delivery of replacement devices
• Repair of defective devices and systems

Please contact your responsible sales office for your inquiry.

Seminars/Workshops

ABB also offers seminars and workshops to support you in planning, commissioning and operation of AC500 devices. If desired, we offer seminars at the customer’s facility.

If necessary, it is also possible to arrange the seminar contents according to the customer’s wishes. Depending on the special requirements, the training can be held in Heidelberg or at any other location favored by the customer. We are pleased to prepare an individual offer for you according to your special requirements.